FAQ
What are Tridi products made of?
Our pieces are 3D-printed in durable, plant-based PLA and PETG, then hand-finished. Metal prints are dye-sublimated onto coated aluminium.
How long until my order ships?
Each piece is made to order, so allow 3–5 business days for crafting, then 2–6 days for delivery.
Can I customise colours?
Yes — most products offer multiple colourways, and you can add a note to the maker at checkout. Metal prints and Studio art are fully custom.
Do you offer cash on delivery?
Yes, COD is available at checkout alongside UPI, cards, and netbanking.
How do I track my order?
You'll get a tracking link by email/SMS once it ships, and you can check status in your account.
Can I return a product?
Yes, within 7 days for damaged/defective items. See our Returns page for details.