OVERVIEW

This Privacy Policy describes how TRIDI (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

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COLLECTING PERSONAL INFORMATION

When you visit our website, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information when you contact us for customer support.

“Personal Information” refers to any data that can identify an individual.

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1. Device Information

Examples collected:

• Web browser version
• IP address
• Time zone
• Cookie data
• Pages/products viewed
• Search terms
• Interaction behavior

Purpose:

• To load the website accurately
• To improve performance and user experience
• To analyze usage and optimize our platform

Collection Method:

• Automatically via cookies, pixels, log files, and analytics tools

Disclosure:

• Shared with analytics and hosting providers

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2. Order Information

Examples collected:

• Name
• Billing & shipping address
• Payment details
• Email ID
• Phone number

Purpose:

• Order processing & fulfilment
• Payment processing
• Shipping & delivery
• Communication (order updates, confirmations)
• Fraud prevention
• Marketing (if opted-in)

Collection Method:

• Directly from the user

Disclosure:

• Shared with payment gateways, logistics partners, and service providers

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3. Customer Support Information

Purpose:

• To provide assistance and resolve queries

Collection Method:

• Directly from the user (WhatsApp, email, forms, etc.)

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MINORS

This website is not intended for individuals under 18 years of age.

We do not knowingly collect personal data from minors. If you believe a minor has shared personal data, please contact us to have it removed.

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BEHAVIOURAL ADVERTISING

We use your Personal Information to provide targeted advertisements and marketing communications.

For example:

• We use Google Analytics to understand website usage
• We may use platforms like Meta (Facebook/Instagram), Google Ads, etc.

You can opt out of targeted advertising:

• Google: https://www.google.com/settings/ads
• Facebook: https://www.facebook.com/settings/?tab=ads
• General Opt-out: http://optout.aboutads.info

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USE OF PERSONAL INFORMATION

We use your personal information to:

• Provide products and services
• Process transactions
• Manage orders and shipping
• Improve website performance
• Communicate updates, offers, and support
• Prevent fraud and misuse

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DATA RETENTION

We retain your personal information for our records unless you request deletion.

You may request:

• Data access
• Data correction
• Data deletion

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AUTOMATED DECISION-MAKING

We do not perform fully automated decision-making that has legal or significant effects on users.

However, limited automated systems may be used for:

• Fraud detection
• Transaction monitoring

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COOKIES

We use cookies to enhance your browsing experience.

Types of Cookies Used

• Functional (site performance)
• Analytics (user behavior tracking)
• Advertising (personalized ads)

Cookies help us:

• Remember preferences
• Improve site performance
• Deliver relevant content

You can disable cookies via browser settings, but some features may not function properly.

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DO NOT TRACK

We currently do not respond to “Do Not Track” signals due to lack of a standardized industry response.

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DATA SECURITY

We implement reasonable security measures to protect your data. However, no online transmission is 100% secure.

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CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in:

• Business practices
• Legal requirements
• Technology

Continued use of the website constitutes acceptance of updates.

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CONTACT INFORMATION

For any questions, complaints, or data requests:

📧 Email: sales@advisio.in
📍 Address: Mumbai, Maharashtra, India

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LAST UPDATED

25 March 2026